A. Instructions
1. By using the Portfolio Invest Service, you agree that you have given your Portfolio Invest Instructions, in accordance with the AI Terms. The Portfolio Invest Service also relies on the Simple Earn, Spot and Convert Services offered by . You must also agree to the applicable terms & conditions, as updated from time to time, that apply to those services before using the Portfolio Invest Service.
2. Your Portfolio Invest Instructions are that you authorize to:
a. undertake Portfolio Invest Transactions in accordance with your Specified Plan; and
b. deduct Portfolio Invest Fees from your Spot Account, or as otherwise set out in these terms; and
c. to convert Fiat Currency to Digital Assets in accordance with the Convert Terms of Use in order to undertake Portfolio Invest Transaction on your behalf.
3. Digital Assets held to the credit of your Spot Account, Fiat Currency, or your Eligible Simple Earn Assets will be used to acquire Portfolio Invest Assets, in accordance with your Portfolio Invest Instructions.
4. Your Portfolio Invest Instructions continue until they are amended or canceled in accordance with the AI Terms.
B. Portfolio Invest Transactions
5. Unless otherwise specified on the Platform, all Portfolio Invest Transactions source Portfolio Invest Assets using Convert Services, except where does not fulfill a Convert Market Order within a reasonable time after it is placed. In these circumstances, you authorize to source Digital Assets from Liquidity Pools.
6. has no obligation to ensure that you have purchased Digital Assets using the best available USD exchange rate.
7. If you do not have sufficient Digital Assets or Fiat Currency in your Spot Account or the Eligible Simple Earn Assets to complete an Portfolio Invest Transaction, will not undertake the Portfolio Invest Transaction, in part or in full. Notwithstanding the preceding sentence, your Portfolio Invest Instructions will continue, and will attempt to complete the next scheduled Portfolio Invest Transaction, in accordance with your Specified Plan.
C. Fees
8. Portfolio Invest Fees arising from Portfolio Invest Transactions are the amount & percentage shown in the Portfolio Invest purchase summary and history, and are charged in Portfolio Invest Currency. may change these fees from time to time, and will communicate changes by updating the purchase summary and history. For Portfolio Invest Index-Linked fees please refer to clause 34.
9. You will not be charged any fees for Swaps occurring as a result of an Portfolio Invest Transaction, in addition to the Portfolio Invest Fees. You are also not entitled to receive any rebates, rewards, or any other benefits arising from any Swaps occurring as a result of an Portfolio Invest Transaction.
D. Portfolio Invest Record
10. will create an Portfolio Invest Record for you.
E. Digital Assets Purchased with Portfolio Invest
11. Digital Assets you purchase in accordance with these terms will be automatically transferred into Simple Earn Flexible Products and earn Rewards in accordance with the Simple Earn Terms of Service. In some jurisdictions and circumstances, these Digital Assets will be transferred to your Spot Account, and will not earn Simple Earn Rewards.
F. Specified Plan
12. Your Specified Plan contains the following details:
a. the Portfolio Invest Currency you have instructed to acquire;
b. the Account that you will use to acquire Portfolio Invest Assets;
c. the frequency at which Portfolio Invest Assets will be acquired; and
d. the quantity of Portfolio Invest Assets that will be acquired at each Portfolio Invest Date.
13. You can cancel your Portfolio Invest Instructions, or amend your Specified Plan, at any time before the Portfolio Invest Date. In order to do so, you must follow the instructions on the Platform.
14. may, upon providing you with reasonable notice, modify your Specified Plan and/or your plan settings more generally due to or relating to factors such as upgrades to the Services, rebranding of Digital Assets, and/or product feature changes. This is to facilitate successful execution of Portfolio Invest plans in the event of disruptions resulting from such aforementioned upgrades, rebrandings, and/or product feature changes.
G. Placing a stop or suspension on, or canceling your access
15. may stop, suspend or cancel your access to the Platform, impose limits to any accounts, suspend or cancel your ability to participate in Portfolio Invest Services, or delay certain transactions where:
a. you do not provide additional information to verify your identity or source of funds as requested by ;
b. is required to do so by court order, to comply with any Applicable Laws (including anti-money laundering or sanctions laws);
c. is required to do so to comply with any direction or instruction from a government body or agency;
d. reasonably determines that any information you have provided to is wrong, untruthful, outdated or incomplete; or
e. you do not provide additional information that we request to our reasonable satisfaction or in a timely manner.
H. Account information and transaction records
16. You will be able to view your account history on the Platform. You must review your account history carefully and let know if you see any entries or transactions that you do not recognize or you think are incorrect as soon as possible, and within 14 days after the date that your account history is provided or made available to you.
17. We may rectify any error in your account history at any time, and reserve the right to void or reverse any transaction:
a. involving or deriving from a manifest error (that is, any error, omission or misquote (whether an error of or any third party) which is manifest or palpable, including a misquote by any representative of taking into account the current market and currently advertised quotes, or any error of any information, source, official, official result or pronunciation); or
b. to reflect what we reasonably consider to be the correct or fair details of the transaction.
18. We may be required under Applicable Law to share information about your accounts and use of the Platform with third parties. You acknowledge and agree that we are entitled to disclose such information.
I. Technology disclaimers
19. may, from time to time, suspend access to the Platform, services, for both scheduled and emergency maintenance. will make reasonable efforts to ensure that transactions on the Platform are processed in a timely manner, but makes no representations or warranties regarding the amount of time needed to complete processing, which is dependent upon many factors outside of our control.
20. Although makes reasonable efforts to update the information on the Platform, we make no representations, warranties or guarantees, whether express or implied, that the content on the Platform, including information in relation to the services, is accurate, complete or up to date.
21. You are responsible for obtaining the data network access necessary to use the services. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the services, the Platform and any updates thereto. does not guarantee that the services, or any portion thereof, will function on any particular hardware or devices. services may be subject to malfunctions and delays inherent in the use of the internet and electronic communications.
J. General Terms
22. All terms and references used in these AI Terms and which are defined and construed in the Terms of Use (the Terms of Use), but are not defined or construed in these terms, shall have the same meaning and construction in the Terms of Use.
23. The AI Terms are to be read together with the Terms of Use. In the event of any conflict or inconsistency between the AI Terms and the Terms of Use, the order of precedence in which the documents are to be read is first these terms, and then the Terms of Use.
24. will contact you using the details you provide to . This may include contacting you by email, SMS, or telephone. It is important that you ensure that your contact details are correct and up to date. If your contact details change, you must let us know immediately. If you do not, will not be responsible if you do not receive information, notices, or other important information from .
25. may give notice by email to your email address. It is your responsibility to ensure that the email address is up to date and accurate. Notices may be given, and are deemed to be received, if sent to your email address, whether or not a notice of delivery failure is received.
26. You may give us notices only as directs, which may change from time to time.
27. Any notices, consent, or other communication given under these AI Terms must be in writing, in English, and signed or otherwise authorized by the party giving it.
28. For more information on , you may refer to the company and license information found on websites. If you have questions regarding these terms, please contact for clarification via our Customer Support team.
K. Portfolio Matching Services
29. In selected jurisdictions, may offer you Portfolio Matching Services.
30. If you elect to participate in Portfolio Matching Services, you may be required to include the following information in your Specified Plan:
a. the Index or Preset Portfolio that you would like to Replicate;
b. the frequency that Portfolio Invest Portfolio Assets will be acquired;
c. the quantity of Portfolio Invest Portfolio Assets that will be acquired; and
d. if you elect to Replicate a Index, the quantity of Digital Assets held to the credit of your Portfolio Invest Index-Linked Account that will be the subject of the Rebalance, and how frequent that Rebalance will occur.
31. Indices may change from time to time. does not recommend the composition of any Indices or Preset Portfolio.
32. may elect to cease offering Portfolio Matching Services for particular Preset Portfolios or Indexes. If your Specified Plan refers to a Index or Preset Portfolio that is no longer offered, your Portfolio Invest Instructions will be canceled, and Rebalancing will cease.
L. Index-Linked Services
33. Where you elect to Replicate a Index:
a. your Digital Assets will be transferred to an Portfolio Invest Index-Linked Account;
b. you can only withdraw the Digital Assets held to the credit of your Portfolio Invest Index-Linked Account so that the relative composition of your Portfolio Invest Index-Linked Account does not change – see example below:
EXAMPLE
c. you may not be able to amend your Portfolio Invest Instructions during certain time periods, including, but not limited to, when a Rebalance is taking place, which will be updated from time to time on the Platform;
d. you authorize to deduct Portfolio Invest Fees when Rebalancing.
34. Notwithstanding clause 11, Digital Assets held to the credit of the Portfolio Invest Index-Linked Account do not accrue Simple Earn Rewards in accordance with the Simple Earn Terms of Service.
35. You acknowledge that when you Rebalance your Portfolio Invest Index-Linked Account, Digital Assets will be sourced from the Exchange and the Rebalancing Period may be over several hours. You authorize to purchase Digital Assets through Market Orders from the Exchange using TWAP. The fees incurred for Rebalancing will be automatically calculated and made available to view in your rebalancing history. The Spot Terms & Conditions apply to your purchases of Digital Assets when Rebalancing.
M. Defined Terms
Applicable Law means all relevant or applicable statutes, laws (including rules of common law), principles of equity, rules, regulations, regulatory principles and requirements, notices, orders, writs, injunctions, judgments, bye-laws, rulings, directives, proclamations, circulars, mandatory codes of conduct, guidelines, practice notes and interpretations (whether of a governmental body, regulatory or other authority, or self-regulatory organization of which is a member), that are applicable to the provision, receipt or use of the services, or any other products or deliverables provided, used or received in connection with these terms.
AI Terms means these terms of use.
Portfolio Invest Service means the Service identified as “Portfolio Invest’ on the Platform, allowing you to give your Portfolio Invest Instructions in accordance with these Terms.
Portfolio Invest Record means a record of Digital Assets acquired in accordance with these Terms.
Portfolio Invest Assets means a Digital Asset acquired by you in accordance with these Terms.
Portfolio Invest Currency means the currency of the Portfolio Invest Asset (e.g., BTC).
Portfolio Invest Date means the date and time on which an Portfolio Invest Transaction takes place.
Portfolio Invest Fees means the fees charged by when undertaking an Portfolio Invest Transaction.
Portfolio Invest Index-Linked Account means the account that records the Portfolio Invest Portfolio Assets acquired by you as a result of Replicating a Index.
Portfolio Invest Instructions means the instructions you give in accordance with clause 2.
Portfolio Invest Portfolio Assets means the Digital Assets that are acquired by you in order to Replicate a Preset Portfolio or Index.
Portfolio Invest Transaction means a transaction, and any subsequent transactions, undertaken by in accordance with your Specified Plan.
Index means a Digital Asset Index published on the Platform, as updated from time to time.
Liquidity Pools means a pool of Digital Assets used by in order to facilitate transactions.
Eligible Simple Earn Assets means Digital Assets which are Simple Earn Assets used for Flexible Simple Earn, or other Simple Earn Assets as determined by from time to time.
Exchange has the meaning given in the Spot Terms & Conditions.
Fiat Currency means a currency or Digital Asset linked to a currency that is declared legal tender by a government.
Platform means the digital platform that we or any of the Operators may make accessible to you via a website, mobile app, a API or by such other means as Operators may prescribe from time to time for the use of services.
Portfolio Matching Services means the Service where you instruct to acquire Portfolio Invest Portfolio Assets in accordance with your Specified Plan and these Terms.
Preset Portfolio means a portfolio of Digital Assets as described by on the Platform.
Rebalance means undertaking all necessary Portfolio Invest Transaction(s) so that the Digital Assets held by you match, as near as possible, the composition of a Index. Portfolio Invest Transactions source their Digital Assets by Spot Trading. “Rebalancing” shall be interpreted accordingly.
Rebalancing Period means the time that takes to Rebalance.
Replicate means undertaking all necessary Portfolio Invest Transaction so that the composition of Digital Assets acquired matches, as near as possible, the composition of a Index or Preset Portfolio.
Specified Plan means your Instructions given in accordance with these Terms that contain the details in clause 12, and clause 29 (where applicable).
Spot Account means the Account that you use for spot transactions.
Swaps means trading one Digital Asset for another from a Liquidity Pool.
TWAP means Time-Weighted Average Price over the Rebalancing Period.
Disclaimer: This document may have been translated and published in different languages. In the event of any inconsistency, misstatements, omissions, or errors appearing in any translated version, the English version shall prevail.